1. Introduction
Rakan Teguh Sdn Bhd (“we,” “our,” or “us”) is committed to protecting the privacy of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with applicable data protection laws, including Malaysia’s Personal Data Protection Act (PDPA) 2010.

2. Information We Collect
We may collect the following data when you interact with our website or services:

• Contact Details: Name, email, phone number, company name (e.g., as provided in inquiries or purchase documents like Sales Agreements).

• Business Information: Transaction details (e.g., vessel charter agreements, payment records from Maybank transfers).

• Technical Data: IP address, browser type, and cookies (for website analytics).

3. How We Use Your Information
Your data is used to:

• Process transactions (e.g., RSS rubber purchases, vessel charters as per Fixture Notes).

• Communicate about orders, shipments, or tenders (e.g., via email: rakanteguh@gmail.com).

• Improve our services and comply with legal obligations (e.g., LGM License requirements).

4. Data Sharing & Disclosure
We only share information with:

• Trusted Partners: Logistics providers (e.g., Andaman Charoen Energy Co.) for shipment execution.

• Legal Authorities: When required by law (e.g., Malaysian or Myanmar regulatory bodies).

5. Data Security
We implement measures like encrypted payments (e.g., Maybank Telegraphic Transfers) and secure document storage to protect your data.

6. Your Rights
You may:

• Request access to or correction of your data (e.g., update contact details via *+603-2705 5023*).

• Opt out of marketing communications.

7. Changes to This Policy
Updates will be posted on this page. For questions, contact our Compliance Team at rakanteguh@gmail.com.